Gateway Village Apartments

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My Open Door Policy

  I have an open door policy and encourage anyone with questions, comments, or concerns to stop in at any time.  I am a licensed Property Manger through the Oregon Real Estate Board, I hold a Bachelors Degree, an have a diverse background that includes years of property management and leasing experience at this property and others.  I do travel between properties and am usually pretty busy, but if my staff are unable to help you or you wish to speak to me directly I will always make time. 
   This business is a balancing act between customer service/resident retention, and investment protection and practice of law.  All of our company polices and procedures stem from Oregon Landlord/Tenant Law and I am well trained in those laws.  That sometimes means that I am limited in my solutions to your concerns, or I must impose sanctions that are unpleasant.  If you have an issue that you would like to discuss, I vow that I will be straight and honest with you, even if I cannot help you, and I will always explain the basis for my decisions. My staff and I strive to work together with residents to maintain a great community.  The key to that is communication, and I welcome that.
      
Comments, Suggestions, or Complaints.

If you need to contact me you are encourged to call or come by the office. If you would would like to email me, my address is below. This comes directly to me, and is checked daily.